4 Key Case Management Metrics




Discover what a streamlined intake process can do for your firm’s bottom line.

Superlawyer Jim Farrin didn’t grow one of the most profitable plaintiffs’ firms in the Southeast by ignoring vital post-intake metrics.

In this guide, Jim breaks down the 4 metrics he monitors post intake to continuously improve performance, increase productivity, and make strategic, data-driven decisions.

Evaluate Your Intake to See How Your Firm Stacks Up

Uncover your firm’s true potential and compare your performance to industry statistics in our report.

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The Complete Guide to Choosing the Best Legal Case Management Software

Read our guide on the features your firm needs.

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Watch this video to see how our patented Buzzwords™ feature alerts your staff with inline prompts.

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GrowPath Customer Reviews

I thought we were closing cases quickly before, but GrowPath completely revolutionized our practice. Our clients are happier, our staff is more organized, and the results speak for themselves.

James S. Farrin, Law Offices of James Scott Farrin

We caught a potentially million dollar mass tort solely because of the Buzzwords feature.

Michael J., Attorney

In our first year using GrowPath, we reduced our average case time by a month, which translated to $899,843 in extra revenue.

Michael M., Attorney

With GrowPath, I can instantly see where all of my cases are, who is handling them, what status they are in – everything! Plus, I’m able to see how my marketing is working.

David C., Firm VP

I have to say I did have reservations at the beginning but now, seeing what Growpath has to offer, life has been much easier.

JoEllen M., Firm Administrator

I love being able to access GrowPath from anywhere! If I’m thinking about a case late at night, I can quickly log in from my laptop at home and check what has been done or set a reminder for myself. The cloud-based data feature has been game changing.

Stephanie M., Paralegal

Before GrowPath, intake was a much slower, clunkier process. If you were to offer us a lot of money to go back to our old case management system, we’d say no. There’s no doubt we’re doing a better job for the clients and better work for the firm as a result of GrowPath.

Michael Jordan, Intake Attorney

Whether they have a big caseload or a small one, GrowPath helps save people’s sanity and bar licenses! The thing I love most about GrowPath is that it’s hard for any case to fall through the cracks. Cases needing attention jump out at you no matter which stage they’re in, so you can’t forget about them.

Rosa Antuñez Boatwright, Litigation Attorney

I think anyone who cares about their job can benefit from GrowPath. It allows for easy access to information and is invaluable in the day-to-day management of individual cases. It also has the tools for me to step back and see the larger picture of my caseload, alongside a snapshot of hot issue cases.

Matthew D. Harbin, Firm Shareholder

The great thing about switching from Needles to GrowPath is that we can now easily monitor everything that’s being done. Reports let us reach out to our case managers as needed to correct things.

Dean Waite, Dean Waite & Associates

With Needles, I had to run several reports with each case manager to get what I needed. Now, I’m seeing it all on one screen.

Joellen Mrofchak, Gervelis Law Firm

Our previous system was slow, frustrating, and outdated. In contrast, I was very impressed with how user-friendly GrowPath is. It’s ahead of the times and I felt for so long like we were behind the times.

Laura Johnson, Brooks Law Firm

With Needles, we didn’t get what we had wanted, which was automatic reminders to plan out your day for you, to make it easier for the case managers to run their cases. With GrowPath, the day’s all planned out for each case manager, which I really love.

Thomas Tran, Chief Experience Officer

A Better Legal Intake Software

Magnifying client leads


Discover profitable mass torts and derivative cases in your existing caseload. The inline prompts empower staff to ask the right questions in real-time.

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Quick Conversion

Receive team-wide alerts to follow up on qualified leads. When the time is right to sign on the client, eSign and mobile text-to-sign ensure you have the final contract instantly.

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Marketing Connect

Seamlessly connect with your marketing stack, including web forms, live chat services, and email.

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Lead Scoring Algorithm

Define what “high value case” means to you, and the algorithm will identify and prioritize targeted leads. Highly-configurable evaluation methods save valuable attorney time and increase conversion rates.

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Marketing Analytics

Real-time marketing analytics give you deep insight and a competitive edge. In analyzing intake conversion and lead source by time of day, this powerful tool provides unmatched data analysis.

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Complete and Accurate

Intake Forms ensure that potential client records are accurate and complete. Address verification, conflict checks, and customizable intake questionnaires optimize your workflows.

Superior Analytic Tools

GrowPath’s mobile intelligence provides split-second retrieval of your key information. From client data to firm analytics, easily search and access what you need, whenever and wherever you need it.

Streamlined Case Management

Organize your firm with intelligent tasks and reminders, centralized document storage, and single-click communications – all stored in one, secure place with GrowPath case management software.

See How GrowPath Can Accelerate Your Law Firm