Lawyer by trade. Businessman by nature. Driven to innovate.
Jim Farrin is Founder and President of the Law Offices of James Scott Farrin – one of the largest and most successful plaintiffs’ practices in the Southeast. Some would suggest the firm is among the most successful plaintiffs’ practices in the nation.
That claim, in large part, is based on the exponential growth the law firm has achieved since it began with one employee and 20 clients in 1997. Today, it has recovered over $1 billion in gross for over 43,000 clients. And that’s not counting the $1.25 billion it had a lead role in recovering in an historic class action lawsuit against the United States government on behalf of 18,400 farmers who were discriminated against.
With over 45 attorneys, 14 offices, and approximately 200 employees, Jim has learned a thing or two about how to run a successful personal injury law firm.
One of the things Jim set out to do when he built the firm was to provide quality legal representation, while operating a firm that mass-marketed effectively and ran efficiently.
What he has learned is that data, not feelings or impressions, is needed to drive decisions. And his firm long ago discovered that growth and productivity come from operational efficiencies.
Yet, for many years, the case management software available to his firm and most firms was mediocre, cumbersome, and frustratingly unable to keep up with his firm’s needs.
“We think a lot about how to do everything,” Jim says. “For example, we analyze every step in our processes to see if we can do things more accurately, efficiently and faster. We hate performing unnecessary steps, doing useless data entry, or having files piled up waiting for someone to take action. We want the key case information right in front of us when we pull up a case, and our managers want to be able to track all of the critical workflow so that we can make sure that what needs to get done, gets done, on time.”
To run cases more efficiently and manage their firm more effectively, they decided to build a better mousetrap. So they created their own case management software.
That is how GrowPath was born.
Jim received his J.D., with honors, from Duke University School of Law and a B.A., Phi Beta Kappa, in Philosophy from Trinity College in Hartford, Connecticut.