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Here you’ll find articles, videos, masterclasses, case studies, and other resources to help you make informed decisions about managing your law firm.


29 Productivity KPIs

Out of sight does not have to be out of mind. In today’s remote work environment, it’s more important than ever to have a handle on just how productive your legal...

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Law Firm Management

2 Guiding Principles + 8 Management Practices for Boosting Employee Motivation at Your Firm

At the Law Offices of James Scott Farrin (JSF), we recognize that we are only... Personal Injury Marketing Mastermind Podcast
Legal Marketing

The Marketing Masterminds Podcast – An Executive Summary

On my recent appearance on the Marketing Masterminds podcast, I had the opportunity to...

clocks and hourglass showing the passing of time
Law Firm Management

3 Hidden Time Wasters and Time Savers in PI Firms

I remember a story about the late Steve Jobs. He was frustrated at how slowly...

A flowchart where one section is cut off

How to Tighten Your Law Firm’s Processes & “Lean” Into Increased Income in 4 Simple Steps

Have you heard of the “Lean” management methodology? Lean is a methodology about continuous improvement...

Law Firm Management

Key Technology Components That Make Law Firm Employees More Productive

Your firm survived the worst of the pandemic. Some firms did not. The most successful...

Client Intake

4 Tips for Converting Intake Calls Into Clients for Your Firm

Intakes are the life blood of a law firm. If you think of marketing as...


Objectively Measuring Productivity – A Formula for Success

Let’s start off by agreeing that measuring the productivity of your attorneys and paralegals is...

Client Intake

The Dos and Don’ts of Marketing in the New Normal

2020 was quite a year for everybody. Many law firms saw declining intake calls and...

Law Firm Management

How can you tell the difference between a good performer who is overwhelmed and a poor performer?

This may seem like a straightforward question, but it’s not. Why? Because the causes of...


What KPIs Should Law Firms Measure to Increase Staff Productivity?

It’s hard to think of a scenario in which a law firm would not want...

Charts comparing the productivity of one remote paralegal to the next

What Are the Most Important Metrics to Ensure Your Paralegals and Attorneys Are as Productive as They Should Be (Especially When Working Remote)?

In our recent masterclass, The Ultimate Guide to Measuring Productivity in a Personal Injury Firm,...

Case Management

Measuring Paralegal and Lawyer Productivity in Your Firm

As head of a 200+ employee law firm, I want to know how to track...

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