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Knowledge Center

Here you’ll find articles, videos, masterclasses, case studies, and other resources to help you make informed decisions about managing your law firm.


29 Productivity KPIs

Out of sight does not have to be out of mind. In today’s remote work environment, it’s more important than ever to have a handle on just how productive your legal...

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Recent Posts

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Case Management

Using Data to Improve Law Firm Operations

As I mentioned in my first post on productivity, tracking performance against KPIs gives me...

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Law Firm Management

Law Firm Leader Interview With Jim Farrin

When a lawyer as successful as Jim Farrin talks, we all do well to listen....

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Client Intake

5 Qualities of World-Class Law Firm Intake

Imagine your legal marketing worked perfectly. Thanks to a well-produced and perfectly placed TV ad,...

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Law Firm Management

Lessons I’ve Learned Growing My Personal Injury Firm

I have run a personal injury law firm for over 20 years. In that time,...

Legal Technology

Running Cases Better and Faster with CMS

In my experience, you can’t find a successful law firm that doesn’t have a deep...


The Real Threat to Your Law Firm Data Security

In 2016-2017, about two-thirds of law firms reported a breach in their cybersecurity, and that...


What Is Case Management Software?

New cases are the lifeblood of plaintiffs' firms. For your firm to grow its business,...


Benefits of Cloud-Based Case Management Software

Between the 2016 and 2017 editions of the American Bar Association's Legal Technology Survey Report,...

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Client Intake

Law Firm Client Intake Software: GrowPath vs. Others

If you're reading this, chances are you already have or are considering a dedicated intake...

Case Management

6 Questions for Buying Case Management Software

63% of law firms purchased new legal software within the last year. It’s clear, then,...

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