streamline operations stock image

Using Data to Improve Law Firm Operations

As I mentioned in my first post on productivity, tracking performance against KPIs gives me an idea of who my best people are. But I want to go much deeper than that.
how do i track my paralegals performance

How to Measure Paralegal and Lawyer Productivity in Your Firm

Our law firm has roughly 200 employees. Many of them work directly on behalf of clients. As the head of our firm, I want a way to track who is doing what. Not necessarily to play gotcha.
Closeup shot of a headset lying on a keyboard in an office

5 Qualities That Define a World-Class Law Firm Intake Department

Imagine your marketing worked perfectly. Thanks to a well-produced…
classroom stock image

Lessons I’ve Learned Growing My Personal Injury Firm

I have run a personal injury law firm for over 20 years. In that…
long exposure of colorful lights

Running Cases Better and Faster with CMS

In my experience, you can’t find a successful law firm that…
compass stock image

Law Firm Client Intake Software: GrowPath vs. Others

If you're reading this, chances are you already have or are considering a dedicated intake software solution. That tells me you understand the importance of client intakes in growing a law practice.