https://growpath.com/wp-content/uploads/2018/10/iStock-896712916.jpg 837 1254 Jim Farrin http://growpath.com/wp-content/uploads/2018/08/GrowPath-Logo-For-Dark-Bkgrd-1.png Jim Farrin2018-10-19 12:28:132019-05-02 18:32:55Using Individual Productivity Data to Improve Law Firm Operations
As I mentioned in my first post on productivity, tracking performance against KPIs gives me an idea of who my best people are. But I want to go much deeper than that. I want to know why they are the best at what they do. I want to study our data to see what our best people do and use that to build best practices. I also want to look for negative outliers, which shows me who may be struggling and needs attention.