Category: Client Intake

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Using Individual Productivity Data to Improve Law Firm Operations

As I mentioned in my first post on productivity, tracking performance against KPIs gives me an idea of who my best people are. But I want to go much deeper than that. I want to know why they are the best at what they do. I want to study our data to see what our best people do and use that to build best practices. I also want to look for negative outliers, which shows me who may be struggling and needs attention.
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Law Firm Client Intake Software: GrowPath vs. Others

If you're reading this, chances are you already have or are considering…